John C. Cassidy Air Conditioning & PlumbingCall
Home Health Report

SmartAC Alert Follow-Up — Jul 13, 2026

88 Lighthouse Dr, Jupiter, FLCare Club · Detect & PlumbingVisit #1041

We saw the issue before it became an emergency.

  1. 7:42 AM
    SmartAC water sensor alert — moisture detected at the drain pan
  2. 7:43 AM
    You were notified by app and text
  3. 7:46 AM
    Service job created and dispatched
  4. 10:12 AM
    Surash arrived on site
  5. 10:47 AM
    Drain restriction cleared · sensor reads dry · alert resolved
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Monitor

Frank, here's how your home is doing

Your SmartAC sensor caught moisture at the drain pan this morning before it could reach flooring or drywall. Surash cleared a restriction in the condensate line, verified flow at discharge, and confirmed the sensor now reads dry. We'll keep watching the drain trend through your sensors — the system is otherwise cooling normally.

Next: Drain trend recheck via SmartAC · Automatic · 30 days

Score based on Cassidy-defined thresholds for measured performance, component condition, and service history. Drafted with AI assistance; reviewed and approved by your technician.

What we did — photo verified

SmartAC sensor — alert cleared, reading dryVerified
SmartAC sensor — alert cleared, reading dry
Drain line cleared, flow verifiedAfter
Drain line cleared, flow verified
System inspected, cooling normallyVerified
System inspected, cooling normally

Visit readings

Drain pan moisture0 alertstarget 0 alertsIn spec:

Sensor re-tested dry after the drain line was cleared.

Cooling split (ΔT)18.7 °Ftarget 16–22 °FIn spec:
Condensate drain flow1 gpmtarget > 0.5 gpmIn spec:
SP
Serviced by Surash Persaud
Comfort Technician · EPA 608 Universal
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