Action Queue
Monday, July 13 · Palm Beach & Martin counties
Illustrative 30-day pilot scenario
Reports delivered
214
last 30 days
Report view rate
83%
customers who opened
Public reviews posted
61
from 214 invitations
Service issues resolved
9/11
closed within 24 hours
Avg post-visit feedback
4.7
up from 3.6 in May
Recent Care Club visits
12 visits · Jul 8–13Barbara Whitfield
Palm Beach Gardens · Detect
Semi-Annual AC Tune-Up
Marcus Delgado · Jul 13
91
Report sentFrank & Elaine Moss
Jupiter · Detect & Plumbing
SmartAC Alert Follow-Up
Surash Persaud · Jul 13
88
On Google
Denise Okafor
West Palm Beach · Connect
Semi-Annual AC Tune-Up
Justin Reyes · Jul 12
94
On Google
Gerald Simmons
North Palm Beach · Connect
Semi-Annual AC Tune-Up
Wilkens Baptiste · Jul 12
71
Follow-up
Maria Castellanos
Lake Worth Beach · Detect & Plumbing
Plumbing Preventative
Dave Altidor · Jul 12
89
Rated
Tom Brennan
Riviera Beach · Detect
Semi-Annual AC Tune-Up
Marcus Delgado · Jul 11
96
On Google
Alice Fontaine
West Palm Beach · Detect & Plumbing
Semi-Annual AC Tune-Up
Surash Persaud · Jul 11
85
On Google
Hector Ruiz
Palm Beach Gardens · Connect
Semi-Annual AC Tune-Up
Justin Reyes · Jul 10
78
Rated
Janice Kowalski
Jupiter · Detect & Plumbing
Water Heater Flush
Dave Altidor · Jul 10
92
On Google
Robert Chen
North Palm Beach · Connect
Semi-Annual AC Tune-Up
Wilkens Baptiste · Jul 9
90
On Google
Priya Raman
West Palm Beach · Detect
Semi-Annual AC Tune-Up
Marcus Delgado · Jul 9
93
On Google
Ed & Carol Novak
Palm Beach Shores · Connect
Semi-Annual AC Tune-Up
Justin Reyes · Jul 8
87
On Google
Service follow-ups1 open
Gerald SimmonsOpen
Low post-visit feedback (2★) + Action recommended report
Felt the visit raised more questions than it answered. Report resent with full photo log; comfort-advisor options review offered.
Owner: Bill R. (Service Manager)Today · 4:00 PM
Hector RuizResolved
Low post-visit feedback (3★)
Wanted duct options discussed on site. Comfort advisor followed up Jul 11 — options quote sent, customer satisfied.
Owner: Comfort Advisor · D. PriceClosed Jul 11 · within 24h
Avg post-visit feedback, weekly
Private post-visit ratings · illustrative pilot data
Concept prototype by Vondy Forge — all customer, employee, and operating data are fictional and illustrative.